Retail listings
We are proud to announce that
Barefoot Yoga Studio located at 219 E St. Suites A, Davis CA. 95616 (530) 753-9642 will be our first retailer in the U.S.A
If you would like to join the team of retailers and bring
ymay yoga apparel to your town, please contact us at
info@ymayyoga.com
Online Shopping
The
ymay team aims to make the ordering process simple and convenient. First navigate to the online store by clicking on the Collection page. Once you are there just follow any available link (men's and women's top, pant) on the collection page. From there you can browse the merchandise that is available. There are 4 departments to shop: Women's tops, Women's bottoms, Men's tops and Men's bottoms. Once you have found the items you wish to purchase, select the color and size. If you need help with sizing, there is a link for sizing chart on the lower right hand side of the screen. Then, select the "add to cart" link. You are then in your online shopping cart; from there you can update quantities, delete or add items, and checkout. The shopping cart works much like a grocery store cart. It will hold all the items you select until you are ready to checkout. Once you select the checkout link you are automatically directed to a secure server that uses Secure Socket Layer (SSL) advanced encryption technology. Now you are able to enter your shipping, billing and credit card information. If you encounter any problems, please contact the customer care department at
customercare@ymayyoga.com, and we will do everything to ensure that you are satisfied with your purchase.
Size Chart (woman)
|
4 |
6 |
8 |
10 |
12 |
| Sizes |
XS |
S |
M |
L |
XL |
| Bust |
30-31 |
32-34 |
35-36 |
37-39 |
40-42 |
| Waist |
24-26 |
27-28 |
28-29 |
30-32 |
33-35 |
| Low Waist |
27-28 |
29-30 |
31-32 |
33-35 |
36-38 |
| Hip |
34-36 |
37-38 |
39-40 |
41-43 |
44-46 |
| Regular Length Inseam |
30.5 |
31 |
31 |
31 |
31 |
| Tall Length Inseam |
34.5 |
35 |
35 |
35 |
35 |
Wholesale
If you are interested in stocking this popular affordable yoga clothing, please feel free to contact us for more information. We are looking for selected retailers and yoga studios and will aim to give you exclusivity in your area when possible.Please contact us
info@ymayyoga.com
Shipping & Handling
ymay yoga apparel offers UPS ground, second day and overnight shipping. Within the continental United State, UPS ground shipping takes 5-7 business days. Unfortunately UPS does not offer Saturday or Sunday delivery, and UPS is unable to ship to P.O. boxes. USPS shipping is also available, and upon request FEDEX is available. International shipping is offered using UPS Global Express. We try to ship all orders within 2 business days of receipt: however if an order requires communication or confirmation from a customer, order processing resumes after the communication is received (whether by e-mail or phone).
INTERNATIONAL SHIPPING
ymay yoga apparel will not be held liable for any customs charges, duties or taxes associated with international shipments. These fees are collected by the receiving country’s customs agencies and are out of the control of
ymay yoga apparel . It is our policy that no refunds will be given for deliveries refused for any reason. Items must be signed for and accepted before any returns or exchanges will be processed.
ORDER TRACKING
When you place an order at
ymay, you will receive an order confirmation via e-mail. If you need a tracking number, contact the customer care department at
info@ymayyoga.com
SALES TAX
ymay yoga apparel is required by law to collect sales tax on order shipped to California.
BACK ORDERS & OUT OF STOCK
ymay yoga apparel strives to keep all quantities updated on the website, however, sometimes items listed on the website are out of stock or on back order. If we receive an order with an out of stock item, a
ymay team member will be in contact with you within 2 business days to advise you of the possible in-stock date and request a confirmation for back-order, an exchange, or a refund
Merchandise Return & Exchange
MERCHANDISE RETURNS
If you need to return your merchandise for a refund, please follow these steps:
1. Fill out the return form included in your package and repack the items along with a copy of the original invoice. The packaging your order arrived in can be reused to send the items back to us.
2. Write your invoice number on the outside of the return package.
3. Ship the return package to the address below within 21 day from receipt of your order.
ymay Yoga Apparel
Attn: Returns
219 E St. Suites A
Davis, CA 95616
*The clothes must be in the original, unworn, unwashed condition with the tags attached. The credit card that was originally charged will be refunded. If clothes are not in original condition, we will return them to you and you will not receive a refund.
Email:
customercare@ymayyoga.com if you have any questions.
MERCHANDISE EXCHANGES
Thanks for your order and interest in
ymay yoga apparel . We want you to be happy with your order and our services.
ymay yoga apparel will gladly exchange clothing in their original unworn, unwashed condition with tag still attached within 21 days of receipt of your order. For an exchange please follow these steps.
1. Email our customer care department at
customercare@ymayyoga.com and write "exchange" in the subject of your email. In the body of the email please include he following:
+ First and last name
+ Brief description of reason for exchange
+Invoice number
+Style, Quantity, color and size you would like to receive in exchange
2. You will be issued an exchange authorization number to your email account. Please write the code on the outside of the return package. The package your order arrived in can be reused to send the items back to us.
ymay yoga apparel is not responsible for lost packages, and we recommend that you send your package insured with tracking information.
3. Ship the return package to the address below:
ymay Yoga Apparel
Attn: Exchange
219 E St. Suites A
Davis CA 95616
Please remember to clearly display your authorization number on the outside of the return package. Allow 10 business days from the time we receive your package for your request to be processed.
We will pay shipping charges when sending you the exchanged item.
If you have questions or concerns, please do not hesitate to contact our Customer Care Department:
custcare@ymayyoga.com or (530) 753-9642